Urtica has adopted a Sustainable Development Strategy
In July 2026, Urtica’s Management Board adopted a comprehensive Sustainable Development Strategy for 2026–2030. The document sets out the company’s existing activities in the ESG areas and establishes measurable targets for them for the coming years.
In this article, you will learn:
- What ESG targets has Urtica set for 2026–2030?
- what initiatives it is implementing in the areas of Environment, Social and Governance
- what results have the initiatives to date produced?
- what further steps the company plans to take in the coming years
ESG
The strategy covers three areas:
Context
Responsibility for the supply chain
Since 1991, Urtica has been supplying medicines that save lives and protect health. It is a partner in the healthcare system and acts as a link between manufacturers, patients and healthcare providers, which extends its responsibility to the standards of the entire supply chain. The scale of its operations makes Urtica a vital part of the healthcare system in Poland and automatically imposes a responsibility on it towards people, the environment and the way the organisation is managed.
The strategy in figures
ESG at Urtica
72 per cent
the costs of outgoing correspondence under the Paperless scheme have fallen by this amount
92 per cent
employees employed under an employment contract
30%+
Contracts are concluded using an electronic signature
2 years
functions of the solution
<6%
staff turnover in 2025
350
art therapy workshops run by the Urtica Dzieciom Foundation each year
Environment
A lower environmental impact
Digitisation of processes
The Paperless programme in the area of receivables management has reduced the costs of outgoing correspondence by 72 per cent. One of the accounting processes now operates entirely paperlessly, and electronic signatures are now used on over 30% of contracts, reducing the time taken to conclude them and simplifying archiving.
Infrastructure and transport
The Urtica warehouse in Łódź holds BREEAM certification – an international standard confirming the building’s high energy and environmental efficiency. Part of the fleet consists of electric vehicles, and traditional lighting in the facilities is gradually being replaced with energy-efficient LEDs.
Carbon footprint
Urtica calculates its carbon footprint, and this serves as a starting point for setting reduction targets and monitoring progress.
Targets for 2028
By the end of 2028, Urtica will set specific targets for reducing paper consumption and emissions in Scopes 1, 2 and 3 – covering its own emissions, those associated with purchased energy, and those generated throughout the supply chain.
Governance
Clear rules and risk management
Ethics
Cooperation within the healthcare sector is based on trust, and this requires clear rules within the organisation. These are set out in the Code of Ethics and by the Ethics Committee – a body that reports to the Supervisory Board.
Risk management
Urtica operates a risk management system that encompasses the identification, analysis and assessment of operational, regulatory and market risks, as well as the monitoring and mitigation of their impact – including in the area of cybersecurity.
Competence development
The company has implemented an e-learning platform that supports the development of staff skills and the implementation of its ESG strategy.
UN Global Compact
Since 2023, Urtica has been a member of the United Nations Global Compact – the world’s largest initiative bringing together responsible businesses – thereby reaffirming its commitment to labour standards, human rights, environmental protection and the fight against corruption.
Next steps
Objectives set out in the strategy
2027
Implementation of the Code of Business Partners and ESG Best Practices
2028
Setting targets for reducing paper consumption
2028
Setting emission reduction targets for Scopes 1, 2 and 3
The following years
Development of an information security and risk management system
The following years
Implementation of the ISO 27001 standard
By 2030
Training for risk owners and certification of key management staff in the field of sustainable development
Strategy 2026–2030
Measurable targets
Space for description: The ESG Strategy for 2026–2030 organises Urtica’s activities to date and sets the direction for the next five years – a specific, measurable strategy, broken down into targets in each of the three areas: environmental, social and governance.
In a highly regulated sector, a systematic approach to sustainability, risk and information security strengthens an organisation’s resilience. The proposed solution and its key components.
Social
People, stability and social engagement 03
Employment stability
Staff turnover at Urtica fell from 14.1 per cent in 2020 to just under 6 per cent in 2025. 92 per cent of employees are on permanent contracts, and over 90 per cent of those returning from parental leave stay with the company for more than a year.
Staff support
Caring for the team also includes mental health. Staff have access to support programmes, such as counselling and communication training.
Community involvement
The Urtica Dzieciom Foundation runs an average of 350 art therapy workshops a year for children in paediatric oncology wards. In 2025, 600 young patients from 18 hospital wards took part in these workshops, and over 10 per cent of Urtica’s staff are involved in these activities as volunteers.