Meet the Urtica team

The Management Board sets the direction for Urtica’s development and is responsible for decisions that are crucial to long-term cooperation with partners. It combines stable management with team development and leadership based on trust and responsibility. As a result, manufacturers can count on a partner that operates predictably, takes a long-term view and is ready to make joint decisions at key moments in the partnership.

Specialised teams working under the supervision of the Person in Charge (Pharmaceutical Wholesale Manager) are responsible for quality and the handling of complaints at Urtica. Together, they ensure quality on a day-to-day basis, and when a non-conformity arises, they ensure that the matter is properly investigated and resolved.

The team is responsible for receiving, storing, picking and dispatching products under the required conditions. It also organises their distribution and delivery using a qualified logistics provider.

The sales teams handle orders and day-to-day dealings with clients in the hospital and non-hospital sectors. They combine experience in selling specialist products with practical knowledge of contract fulfilment and the situations that arise when working with healthcare facilities.

Regional Coordinators are actively involved in the hospital sector on a day-to-day basis and maintain direct contact with healthcare facilities throughout Poland. They are familiar with the realities of their work, help to ensure the efficient flow of information, identify needs and coordinate collaboration.

Our qualified team has an in-depth understanding of market realities and has been building up its expertise since the Public Procurement Law came into force. We provide comprehensive support for tender procedures and offer services to assist organisations participating in tender processes.

The Procurement Team combines market knowledge with expertise in procurement and stock planning. It analyses demand, product availability and commercial terms on an ongoing basis, and maintains regular contact with manufacturers.

Urtica’s development team and project managers create solutions tailored to specific processes and projects. They develop our digital tools, integrate systems and devise solutions to support bespoke collaboration models.

The team runs communication initiatives aimed at pharmacists and other professional audiences. It combines Urtica’s own channels with campaigns, publications and events that can also support its partners’ communication efforts.

The team combines ongoing monitoring of receivables with practical knowledge of the hospital sector and direct contact with healthcare facilities. This enables them to identify risks quickly, resolve payment delays efficiently and carry out their work whilst maintaining good relationships with clients.

The teams combine data from various areas of Urtica to gain a better understanding of the market, operational and financial situation. They ensure data quality and produce analyses that support decision-making and the evaluation of ongoing activities.

The team builds relationships with overseas manufacturers interested in the Polish market. It matches their needs with Urtica’s knowledge of local conditions and the expertise of the relevant teams, in order to develop a scope of cooperation tailored to the product and project.

The team helps to ensure that Urtica operates in accordance with the law, established standards and ethical principles. Its remit also covers best practice in dealings with business partners, as well as information and data security.