More than distribution
Your pharmaceutical distributor and commercial partner in Poland
As a full-line pharmaceutical distributor and commercial partner, we help manufacturers successfully navigate and grow in the Polish market – from established generics to specialty and innovative therapies. Our nationwide reach, combined with extensive expertise in hospital sales, tender management, inventory management and operational support, enables us to deliver reliable, end-to-end commercial solutions.
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Everything for health, because the patient comes first
Distributor
Pharmaceutical distribution is at the heart of our business. We bring innovative and specialty therapies, alongside established generics, to the Polish market – ensuring reliable access, availability, and distribution nationwide.
Expert
For 35 years, we have been a trusted partner in the Polish healthcare system, with a strong focus on the hospital market. Our close collaboration with hospital pharmacies, public procurement teams, and healthcare facilities gives us deep, practical insight into how the market operates.
Partner
We tailor each partnership to the product, market conditions, and our partner’s needs. Together, we define responsibilities and develop the commercial and operational approach best suited to each project.
Organisational culture
Our values
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People
People are at the heart of Urtica. Mutual support, trust, and a positive working environment are the foundation of how we work together.
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Responsibility
We are qualified professionals who take our responsibility seriously — to our patients, to one another, and to society as a whole.
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Knowledge
We operate in a challenging, fast-changing market. That’s why we continuously learn, develop, and share our knowledge and experience.
For manufacturers
Urtica in figures
Scope of operations
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42%
value share in the intermediate market
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81%
public tender success rate
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4 870
clients served annually
What sets us apart?
Polish hospital-market experience
Our day-to-day work with hospital pharmacies, public procurement departments, and healthcare facilities gives us practical insight into the Polish hospital market. We understand tender procedures, timelines, and hospital formulary cycles, as well as the operational requirements of working with healthcare providers.
Operational readiness
Dedicated teams, established processes, and tailored solutions enable the effective delivery of our cooperation models across the hospital market. Our tender, purchasing, field, and sales teams, supported by the Contact Centre, work together to coordinate project delivery, ensure product availability, and build long-term relationships with healthcare facilities.
Our clients include:
- hospital and workplace pharmacies, as well as hospital pharmacy departments
- public pharmacies and pharmacy outlets
- healthcare providers without their own pharmacies
- pharmaceutical wholesalers and other authorised recipients.
Broad product range
We manage products with a broad range of requirements, including innovative originator, branded, and generic medicines, as well as specialist therapies. Our storage, inventory management, and supply arrangements are tailored to each product – from high-volume medicines to products requiring precise planning of quantities and delivery schedules.
Depending on the product requirements, storage conditions may include:
Room temperature
- 20°C–25°C
- 15°C–25°C
Cool conditions
- 8°C–15°C
Refrigeration conditions
- 2°C–8°C
Frozen conditions
- –25°C to –15°C
Deep-freezing conditions
- –86°C to –50°C
- –150°C to –125°C
Tailored cooperation model
We tailor each cooperation model to the product, our partner’s needs, and the specific requirements of the Polish hospital market. Together, we establish responsibilities and develop the commercial and operational solutions best suited to each project.
Quality and safety
Quality in a pharmaceutical wholesaler
01 Standards and certificates
As a pharmaceutical wholesaler, we operate in full compliance with the requirements of the Pharmaceutical Law and Good Distribution Practice (GDP). Our quality management system ensures the appropriate oversight and validation of our distribution processes.
Certificates
02 Permits and licences
We conduct the wholesale trade of medicinal products under a licence issued by the Chief Pharmaceutical Inspector. We also hold the additional authorisations and licences required to operate in specialised areas subject to regulatory oversight, including radiopharmacy and controlled substances.
Our authorised activities include:
- Wholesale trade in medicinal products
- Wholesale trade in narcotic drugs and psychotropic substances
- Wholesale trade in Category 1 narcotic precursors
- Trade in unsealed radioactive sources
- Storage of radioactive sources and radioactive waste
03 Compliance and safety in the supply chain
Urtica’s Quality System covers every key stage in the handling of medicinal products — from supplier qualification and receipt into the warehouse, through storage and distribution, to delivery to authorised recipients. Each stage is governed by defined procedures, controls, and documentation, helping us maintain the required quality standards and ensure product safety.
As part of our Quality System, we:
- qualify, assess, and regularly review suppliers and recipients
- inspect incoming deliveries for compliance with requirements and documentation
- monitor storage conditions, including temperature and humidity, in line with product-specific requirements
- oversee transport conditions and delivery processes
- ensure full product traceability throughout the distribution process
- verify customer authorisations before sale
- supervise products requiring special storage or transport conditions
- maintain and oversee quality-related documentation
- manage non-conformities, complaints, and incidents that may affect product quality
- implement procedures for the suspension and withdrawal of products from the market
- implement corrective and preventive actions based on monitoring results and incident analysis.
About the company
Urtica – pharmaceutical wholesaler and distributor of medicines
Urtica is a pharmaceutical wholesaler with over 35 years of experience in the Polish market, specialising in serving the hospital and broader in-patient healthcare sector. We connect pharmaceutical manufacturers with healthcare providers and professional customers across Poland.
We cooperate with manufacturers of generic, originator and innovative medicines, as well as with hospital pharmacies, institutional pharmacies, hospital pharmacy departments, community pharmacies, pharmacy outlets, outpatient clinics, medical practices, healthcare providers without their own pharmacies, and other pharmaceutical wholesalers.
Our distribution portfolio includes medicinal products, including prescription medicines – both specialist and non-specialist – and OTC medicines, as well as radiopharmaceuticals, medical devices, food supplements and foods for special medical purposes.
We also provide services covering warehousing, inventory management and pharmaceutical logistics, together with operational support for hospital tenders, contract execution, complaints handling, settlements and reporting.
As part of the Pelion group of companies, we benefit from strong organisational stability and operational continuity. Cooperation with trusted partners across the group also enables us to develop tailored solutions that respond to the specific requirements of our customers and business partners.
Contact
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